Ryo Zsun [Ree-yō Sun], Since joining the Zappos family in 2012, he has been an advocate and example of how core values can lead to a strong company culture and an even better customer service experience. Ryo hopes to leave you inspired with his personal experiences & by sharing the Zappos story and “WOW!” customer service philosophy!

Learn the origin of how a young startup company called Zappos grew to become a brand known for its weird and unique company culture and WOW! customer service experiences.

May 6th, 2023

Curacao Marriott Beach Resort